To ensure the satisfaction of our customers and the high quality of our language courses, the GoAcademy! Member of leading national and international organizations for quality assurance of language education.
Our service and our language courses are regularly examined, recognized and recommended by different independent national and international organizations to ensure the quality of our language training.
Since April 2010, GoAcademy! Language School Düsseldorf is accredited and certified by TÜV Rheinland according to DIN EN ISO 9001:2015 standard and AZAV standard as further education provider.
At the beginning of 2013 and 2016 we successfully passed the recertification according to DIN ISO 9001. In February 2018 the recertification took place in the new form 9001:2015 and we are proud that our quality management is certified for another three years.
This officially confirms what has always been important to us: sustainable quality assurance, high customer and employee satisfaction, meeting specific customer requirements and many other customer-oriented services.
We are a member of the world's largest umbrella organization of language schools and language tour operators. ALTO has formulated four quality guarantees that each member has to fulfill: reliability, competence, truthful information and customer service.
ALTO's work is to promote language learning at home all over the world, to improve the quality of affiliate partnerships, and to offer innovative market and professional development for the benefit of its members.
A neutral assessment by outside experts is one of the most effective means of permanent quality control and therefore essential. This gives our customers the greatest possible security and orientation when choosing the appropriate language holiday in a diverse market.
The FDSV e.V. independently checks language tour operators for the quality of the offered language courses and then submits recommendations or includes them in your directory. Sprachcaffe has been there for more than 20 years and we look back on many satisfied customers.